Privacy Policy

Last updated: —

Note: This is a starter draft covering the standard sections a privacy policy needs for a subscription trading-bot product. It has not been reviewed by a lawyer. Replace every bracketed placeholder with your real details, and have this reviewed by legal counsel before you rely on it, especially given the additional regulatory considerations around handling of trading/brokerage account connections.

1. Who we are

This Privacy Policy explains how Trading With Robots LLC ("we," "us," "our") collects, uses, and protects information when you use our website and PlayBot subscription service (the "Service"). If you have questions, contact us at ty@tradingwithrobots.com.

2. Information we collect

We collect information in the following ways:

Account information you provide directly, such as your name, email address, and Discord username.
Payment information, processed by our third-party payment provider (Whop). We do not store your full card details on our own servers.
Trading account connection details needed to execute trades on your behalf, handled through our execution partner's infrastructure.
Usage data, such as pages visited, device/browser type, and general interaction data, collected automatically through analytics tools including Google Tag Manager.
Communications you send us, such as support requests or Discord messages.

3. How we use your information

To provide, operate, and maintain the Service, including executing trades per your configuration.
To process payments and manage your subscription.
To communicate with you about your account, updates, or support requests.
To improve our website and offering based on aggregate usage patterns.
To comply with legal obligations.

4. Third-party services

We rely on third-party providers to operate the Service, including but not limited to: Whop (payment processing), our trade execution/copy-trading partner, TradingView, Discord, and Google Tag Manager (analytics). Each of these providers has its own privacy practices governing the data they process on our behalf.

5. Data retention

We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Cookies and tracking technologies

We use cookies and similar tracking tools, including Google Tag Manager, to understand how visitors use our website and to support basic site functionality. You can disable cookies through your browser settings, though doing so may affect how parts of the site work. We don't control the tracking practices of third-party services (like Discord or Whop) that you interact with through our Service.

7. Your rights

Depending on your location, you may have rights to access, correct, delete, or export your personal information. To exercise these rights, contact us at ty@tradingwithrobots.com.

8. Children's privacy

The Service is not directed to anyone under 18, and we do not knowingly collect personal information from anyone under that age. If we learn we've collected information from someone under 18, we'll delete it.

9. Third-party websites

Our website and communications may link to third-party sites and services (such as Discord, TradingView, or your prop firm's platform) that we don't control. This Privacy Policy doesn't apply to those third parties, and we encourage you to review their own privacy practices.

10. International users

If you access the Service from outside the United States, your information will be processed in the United States, where privacy laws may differ from those in your home country.

11. Business transfers

If Trading With Robots LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll notify you if your information becomes subject to a different privacy policy as a result.

12. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

13. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date.

14. Contact us

Trading With Robots LLC
1603 Capitol Ave Ste 415 #283733
Cheyenne, WY 82001
ty@tradingwithrobots.com